Manufacturer of winches and suspended platforms for more than 90 years

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Services

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Spare parts and repairs

As part of annual maintenance and repair, FIXATOR offers maintenance of hoists, safety units and electrical cabinets. In addition to our network of authorised repairer shops, we have a service department dedicated to the maintenance and repair of our lifting equipment. For the maintenance of your equipment fleet, we can provide annual contracts (based on fixed prices) or services on demand.

All maintenance performed by FIXATOR or our approved repairer shops are carried out with original parts, and all hoists and safety blocks are tested on a test bnch before being returned to our customers.

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Mechanic training

FIXATOR attaches great importance to the training of its authorised distributors and repair professionals. So, several times a year we hold basic training and additional training sessions for technicians and engineers in charge of the maintenance or repairs on our equipment: electric hoists, safety units, electrical cabinets etc. Training of mechanics can be done in the FIXATOR workshops or on site.

FIXATOR rigorously selects companies for the maintenance services on its hoists and reserves the right to give the mechanic's training course, and to renew an authorisation only if the quality of service meets our quality requirements.

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On-site Repair

In case of failure on site, FIXATOR prides itself on providing all solutions to help its clients. After an in-depth diagnosis of the fault by telephone, we appoint a FIXATOR service technician or authorised repair professional to resolve the failure.

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Assembly support

FIXATOR, specialist in equipment for lifting people and materials, consistently provides technical support so that clients can master the equipment. A technician or engineer accompanies the site manager for the installation of suspended scaffolds, hoists or specific tailor-made projects. This service gives a very complete understanding of the equipment and thus allows optimal use of scaffolding and hoists by operators.

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